Frequently Asked Questions


Can I order small quantities of your bags?

Yes. Because we have bags in stock in our factory, we can fulfill orders from as little as 100 bags. However, so that we can meet your needs most effectively, we recommend that customers give as much notice as possible for an order.

What sort of time frame should I allow for delivery of our orders?

In order to meet your requirements, we like to receive as much notice as possible. We realise that this isn't always possible, and will make every effort to accommodate last minute orders.

Orders are usually shipped within 24 hours of receipt.

Australian orders normally take between 3 - 4 working days (5 - 7 days for WA & TAS) from time of order to delivery, however this can vary depending on the size of the order. For international orders, we suggest you allow between 1 - 3 weeks. To avoid disappointment, the more notice we receive, the better!

Can you tailor bags to suit my needs?

We can custom design and produce packaging to your exact requirements. Please contact us with your specifications. Minimum quantities apply.

Do you provide custom printed bags?

Yes, we can supply custom printed packaging. Digital printing and Rotogravure printing are available. The most suitable solution will be based on the size of bags, film materials, number of designs and order quantity.

Please contact us for further information or to arrange a quotation.